Privacy Policy

1. Introduction

Welcome to TriMesh Studios (Registration No: 23346411). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://trimesh.trade/ and use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Submit reviews or testimonials
• Subscribe to our newsletters or updates
• Request consultations or services
• Communicate with us via email or phone

This information may include:

• Full name (first and last name)
• Email address
• Phone number
• Mailing address
• Professional information and interests
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits
• Device information and screen resolution

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use the following types of cookies:

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand how visitors use our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through our cookie consent banner or your browser settings.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing, maintaining, and improving our services
• Responding to your inquiries and providing customer support
• Sending administrative information, updates, and newsletters
• Processing consultation requests and service bookings
• Analyzing website usage and improving user experience
• Detecting, preventing, and addressing technical issues
• Complying with legal obligations and enforcing our terms
• Marketing and promotional purposes (with your consent)
• Creating aggregated statistical data for internal analysis

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: You have given explicit consent for specific processing activities
• Contract Performance: Processing is necessary to fulfill our contractual obligations
• Legitimate Interests: Processing serves our legitimate business interests while respecting your rights
• Legal Compliance: Processing is required to comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, including:

• Web hosting and cloud storage providers
• Email service providers
• Analytics and tracking service providers
• Customer relationship management platforms
• Payment processors (if applicable)

These service providers are contractually obligated to protect your information and use it only for specified purposes.

5.2 Legal Requirements

We may disclose your information when required by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government or regulatory requests
• Enforcement of our terms and conditions
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure and firewalls
• Regular security assessments and updates
• Access controls and authentication protocols
• Employee training on data protection practices
• Regular backup and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

• The nature of the information collected
• The purpose for which it was collected
• Legal, accounting, or reporting requirements
• Our legitimate business interests

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your information to another service
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent where processing is based on consent
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at [email protected] or +5927370745. We will respond to your request within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites, plugins, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence, where data protection laws may differ. By using our services, you consent to the transfer of your information to Singapore and other countries where we operate. We ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We will notify you of significant changes by:

• Posting a notice on our website homepage
• Updating the "Last Updated" date at the top of this policy
• Sending email notifications to registered users (for material changes)

Your continued use of our services after changes constitute acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We aim to respond to all inquiries within 48 business hours.

14. Dispute Resolution

Any disputes arising from this Privacy Policy or our data practices will be governed by the laws of Singapore. You agree to submit to the exclusive jurisdiction of the courts located in Singapore for resolution of any disputes.